FAQs
We will be sure to answer all of you queries
The Recipient is the person or company receiving a payment from a Payer. You can add, edit, and delete Recipients under Manage Recipient. If you are importing from an Excel file or integration partner, the Recipient will be created automatically – there is no need to add a Recipient manually if you will import their information.
Recipient or Vendor
Gerneral FAQs
Filing Form
Integrations
No, you don’t need a credit card to sign up. The process is hassle-free and doesn’t require any payment information upfront.
You only pay when you submit your form for electronic filing to the IRS and participating States. There are no hidden charges – you pay for what you file.
No, there’s no additional cost. We offer free amendments for rejected returns. You can correct errors and resubmit without any extra charges, regardless of the reason for rejection.
The pricing includes E-Filing to both IRS and State (where combined filing is accepted), secure password-protected E-Mail delivery of Recipient Copy in PDF format, and free amendments for rejected returns.
You can choose the postal mail service before submitting your return for e-filing. If submitted by 5:00 PM EST, it will be mailed the next business day, providing a convenient and timely option for delivery.
No, once your data/return is submitted for e-filing, it cannot be cancelled, altered, or stopped. It goes to the automatic e-file centre and cannot be modified.
No, we cannot offer refunds for a form once it is submitted. Due to the automatic e-file process, alterations or cancellations are not possible, and refunds cannot be provided. Please review your form carefully before submission.